Privacy Policy

1. Name and Contact of the Data Controller

Sagar Enterprises
Owner: Subhaga Kannan
Email: info@sagarenterprises.de
Website: www.sagarenterprises.de


2. Collection and Use of Personal Data

We collect and process personal data only when you contact us voluntarily — for example, when you send an email with your photo/design to request a personalized product.

The data we may collect includes:

  • Name
  • Email address
  • Message content
  • Uploaded photos or design files

Purpose of processing:
To respond to your inquiry and fulfill your custom engraving order.


3. Legal Basis

Data processing is based on Art. 6 para. 1 lit. b GDPR (processing necessary for the performance of a contract or to take steps prior to entering into a contract).


4. Storage Duration

We retain your data only as long as necessary to complete your order and comply with applicable legal obligations (e.g. tax or accounting requirements). Design files may be deleted shortly after fulfillment unless otherwise agreed.


5. Transfer of Data

Your personal data will not be shared with third parties unless required to fulfill your order (e.g. shipping service providers). In such cases, only the minimum necessary data is disclosed.


6. Your Rights Under the GDPR

You have the right to:

  • Request access to the personal data we hold about you (Art. 15 GDPR)
  • Request correction of inaccurate data (Art. 16 GDPR)
  • Request deletion of your data (Art. 17 GDPR)
  • Request restriction of processing (Art. 18 GDPR)
  • Object to processing (Art. 21 GDPR)
  • Receive a copy of your data in a portable format (Art. 20 GDPR)

To exercise your rights, please contact us at gdpr@sagarenterprises.de.

You also have the right to lodge a complaint with your local data protection authority.


7. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or loss.


8. Contact Form and Email Communication

When you contact us through our website or by email, the data you provide is stored to process your request and for any follow-up. This data is not shared without your consent. If you have any questions about how we handle your personal data or wish to exercise your rights under the GDPR, you can contact us at:
gdpr@sagarenterprises.de.


9. Server Logs and Hosting

Our website is hosted by a European-based provider. When you access our site, the hosting server automatically collects the following data (server logs):

  • IP address
  • Date and time of request
  • URL visited
  • Referrer URL
  • Browser and operating system

These logs are used for technical operation, security monitoring, and troubleshooting.
Legal basis: Art. 6 para. 1 lit. f GDPR (legitimate interest).
Logs are typically deleted automatically after a short period (usually 7–14 days), unless needed to investigate technical issues or misuse.


10. Cookies and Embedded Content

We use cookies to ensure proper website functionality and to enhance user experience. Some cookies are technically necessary, while others (e.g., for analytics or personalization) require your prior consent.

When you visit our site, a cookie banner will inform you and allow you to manage your preferences. You can change or withdraw your consent at any time via the banner.

Embedded content from third-party platforms (e.g., YouTube) may also use cookies and collect data when you interact with it.

Legal basis: Art. 6 para. 1 lit. a GDPR (consent) and Art. 6 para. 1 lit. f GDPR (legitimate interest for essential cookies).